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Bug reports, feature requests, questions, or just want to say hey: we are all ears.
Bug Reports & Feature Requests
Found a bug or have an idea? Email us with the details and reproduction steps. We respond to every report.
Email SupportGeneral Questions
For anything else (partnership inquiries, press, or just a question about the app), send us an email.
Email Us FAQ
Common questions
Is mAI Coach free?
mAI Coach includes a free plan. mAI Coach Pro is optional and unlocks higher AI limits plus premium tools shown in the app.
What platforms are supported?
iOS (iPhone and iPad running iOS 17+) and Android (8.0+) are supported. Both apps have full feature parity.
Does it work offline?
Yes. Everything except AI chat and meal plan generation works fully offline. Your data is stored locally first and syncs to the cloud when you have a connection. You can track workouts, log meals, and review stats with no signal.
What health data does the app read?
With your permission, mAI Coach reads sleep duration, resting heart rate, heart rate variability, steps, and active calories from Apple Health (iOS) or Health Connect (Android). Access is read-only and fully opt-in. Nothing is ever written back to your health data.
Can I export my data?
Yes. From Settings you can export a complete backup of all your data (workouts, templates, schedules, personal records, nutrition, meal plans, and more) as a portable file you can re-import later.
How do I request a new feature?
Email us with the subject "Feature request" and the details. We read every suggestion and prioritize based on community demand and alignment with the app's vision.